Monday 14 January 2019

Are we just victims?

The issue of late payments is often characterised as a big vs small issue; namely big companies exploiting the weakness or naivety of small companies and hanging on to cash they should be handing out to their suppliers. I’m wondering though whether this is leading to a bit of victim culture in which us small players feel helpless and unable to affect our position. Is there another way of looking at it and is there something we could all do, with very little effort, to help ourselves?

Now notwithstanding the often punitive terms that are rife in certain industries, these aren’t my beef here though they are cynical to say the least, I’m just looking at getting compliance with the terms of payment that are agreed. I’m also not excusing systemic policies where a company actively pursues a programme of avoiding paying to terms; they deserve all the stick that comes their way.  Big guys are supposed to know how to behave and have responsibility to do so. But their systems, designed for their own benefit of course, are often inflexible and need understanding and compliance from suppliers if they are to deliver what the supplier wants ie: correct payment, on time, as promised.

Lets not assume also that its exclusively a big vs small issue here. Small companies are just as likely to shirk their obligations to pay when the pressures on their business are high, or they are just not very competent. 

Whatever the size ratio, there is stuff we can all do to minimise the chances of the other party hanging onto to money that is rightly ours. Its not rocket science, just requires some understanding and diligence, but once its in place it becomes a habit and in most cases you may end up being respected for your professionalism and have your reputation enhanced.

The experts at MCC have encapsulated a lot of this knowledge into a short email-course of bite-size chunks that you can always find time to read and digest in your hectic day. Sign up and just become better at business rather than a victim.

1. The Importance of Good Credit Control
2. Giving Credit is Optional - how much should you give?
3. Are Your Invoices up to Scratch? - your invoice can help get you paid
4. Best Practice to Get Paid on Time - offering strategies to ensure customers pay you
5. Applying Interest and Compensation to Overdue Invoices - your statutory right
6. What to do if a Customer Goes into Administration
7. How to Spot a Bad Debt Before it Happens

Despite all the things you can do to become a payments expert, if it still doesn’t work you can always get MCC to do it for you, and often at no cost to you. Click here to find out how.


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